Feedback
Customer Feedback and Testimonials
If you would like to leave a testimonial based on any of our services or provide feedback, please email us directly from our contact page or at admin@masterequity.com.au
We appreciate your feedback.
Dispute Resolution and Complaints
Within our business, we follow specific procedures to try to resolve any complaints that you may have.
Internal Dispute Resolution Scheme
A complaint or concern can be directly raised with our company in accordance with our internal dispute resolution procedures. A copy of our internal dispute policy, including our commitments for response times, can be requested from us.
You may submit your complaint or concern directly to us as follows:
John Trz'an - john@masterequity.com.au
External Dispute Resolution Scheme
We also belong to the following external, independent dispute resolution scheme, which can be contacted as follows:
Credit Ombudsman Service - Ph 1800 138 422
A copy of COSL's dispute resolution policy is available at www.cosl.com.au
Need assistance?
If you would like to find out how we can help you, call today and speak to one of our friendly team on 1300 553 403 or simply send us and enquiry from our contact page.
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